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Investigating the impact of customer relationship management on patient loyalty the role of safety as a moderator

By:

Shahid Iqbal Mughal (22110)

Material type: Text

TextPublication details: Islamabad (unpublished) 2021Description: v, 75 p. : ill. ; 29 cm. +CDSubject(s):

Health care management -- Private hospital satisfaction -- Customer relationship management -- Patient loyalty -- Patient satisfaction -- FMS

DDC classification:

658.382 SHA

Dissertation note: Thesis (MS)--Riphah International University, 2021

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Thesis	Al-Mizan Campus	658.382 SHA (Browse shelf(Opens below))	1	Not for loan		55145

Submitted in partial fulfillment of the requirement for the degree of Master of Science in Health care management to the Faculty of Management Sciences

Includes bibliographical references and appendix

Thesis Supervisor: Raja Zohaib Ghafoor

Thesis (MS)--Riphah International University, 2021

English

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