The impact of brand image and service quality on customer loyalty with mediating effect of customer satisfaction evidence from Islamic bank sector of Pakistan

Muhammad Maqsal (MS-B1-0014)

The impact of brand image and service quality on customer loyalty with mediating effect of customer satisfaction evidence from Islamic bank sector of Pakistan - Islamabad (unpublished) 2012 - 51 p. : ill. ; 30 cm. +CD

Thesis supervisor: Dr. khurram shahzad Includes bibliographical references

Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS)


English


Marketing--Service quality--Customer Loyalty--Customer Satisfaction--Branded--FMS

658.562 / MAQ
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