Canvas of customer citizenship and complaint behaviour
Sumaira Shamoon (MS-B3-090)
Canvas of customer citizenship and complaint behaviour evidence from service industry of Pakistan - Islamabad (unpublished) 2013 - viii, 90 p. : ill. ; 30 cm. +CD
Thesis supervisor: Dr. Aqeel shahzad Thesis supervisor: Dr. Mubashir Hassan Zia Includes bibliographical references
Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS)
English
Marketing--Behavior--Citizenship--Industries--Leadership--FMS
658.834 / SUM
Canvas of customer citizenship and complaint behaviour evidence from service industry of Pakistan - Islamabad (unpublished) 2013 - viii, 90 p. : ill. ; 30 cm. +CD
Thesis supervisor: Dr. Aqeel shahzad Thesis supervisor: Dr. Mubashir Hassan Zia Includes bibliographical references
Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS)
English
Marketing--Behavior--Citizenship--Industries--Leadership--FMS
658.834 / SUM