Impact of perceived value dimensions on consumer loyalty, mediating role of customer satisfaction

Shahid Mehmood (MS-B1-0031)

Impact of perceived value dimensions on consumer loyalty, mediating role of customer satisfaction an empirical study of banking sector in Pakistan - Islamabad (unpublished) 2014 - vi, 92 p. : ill. ; 30 cm.

Submitted in fulfillment of the requirements for the degree of Masters of philosophy in Statistics to the Faculty of Basic Sciences and Humanities. Includes bibliographical references Thesis supervisor: Dr. khurram shahzad

Thesis (M.Phil)--Riphah International University, 2014


English


Marketing--Personnel management--Customer satisfaction--Customer loyalty--Personal selling--Job stress--FMS

658.812 / SHA
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