Impact of service on customer oriented organizational citizenship behavior

Qazi Muhammad Ijaz ur Rehman (1099)

Impact of service on customer oriented organizational citizenship behavior mediating role of employee commitment and moderating role of job involvement - Islamabad (unpublished) 2014 - xvi, 79 p. : ill. ; 30 cm.

Includes bibliographical references

Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS)


English


Organizational behavior--Industrial management--Business logistics--Accounting--OCB--FMS

658.314 / IJA
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