Analyzing patient's loyalty and satisfaction through service quality dimensions provided in public sector hospitals of Punjab, Pakistan
Aansa Ayub (25342)
Analyzing patient's loyalty and satisfaction through service quality dimensions provided in public sector hospitals of Punjab, Pakistan - Islamabad (unpublished) 2020 - xii, 101 p. : ill. ; 29 cm. +CM
Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Thesis supervisor: Dr. Muhammad Sarmad Includes bibliographical references and appendix
Thesis (MS)--Riphah International University, 2020
English
Healthcare management--Public sector hospitals--Patient satisfaction--Service assurance--Patient loyalty--FMS
658.382 / AAN
Analyzing patient's loyalty and satisfaction through service quality dimensions provided in public sector hospitals of Punjab, Pakistan - Islamabad (unpublished) 2020 - xii, 101 p. : ill. ; 29 cm. +CM
Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Thesis supervisor: Dr. Muhammad Sarmad Includes bibliographical references and appendix
Thesis (MS)--Riphah International University, 2020
English
Healthcare management--Public sector hospitals--Patient satisfaction--Service assurance--Patient loyalty--FMS
658.382 / AAN