Process management

Wisner, Joel D. Linda L. Stanley

Process management creating value along the supply chain : text & cases - USA Thomson South-Western 2008 - xxi, 650 p. : ill. ; 27 cm.

9780324291575 (hb)


Business logistics
Management--Customer-Driven process--Demand management--Managing customer--Managing information --Managing material--Inventory management--FMS

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