Analyzing the antecedent of patients' loyalty under the moderating role of patients' satisfaction

Danish, Muhammad (22704)

Analyzing the antecedent of patients' loyalty under the moderating role of patients' satisfaction - Islamabad (unpublished) 2022 - 59 p. : ill. ; 30 cm. +CD

Submitted in partial fulfillment of the requirement for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Thesis Supervisor: Dr. Muhammad Sarmad Includes bibliographical reference, appendix

Thesis (MS)--Riphah International University, 2022


English


Healthcare management--Hospital service quality--Hospital brand image--Patient satisfaction--Patient loyalty--Treatment administration--FMS

658.382 / DAN
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