Impact of perceived servicescape on patient satisfaction through mediating role of service credibility and moderating role of received word of mouth in rehabilitation
Tanzila Zahid (29613)
Impact of perceived servicescape on patient satisfaction through mediating role of service credibility and moderating role of received word of mouth in rehabilitation - Islamabad (unpublished) 2022 - vi, 72 p. : ill. ; 30 cm. +CD
Submitted in partial fulfillment of the requirement for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Includes bibliographical references and appendix Thesis Supervisor: Dr. Zeeshan Ghafoor
Thesis (MS)--Riphah International University, 2022
English
Healthcare management--Healthcare service provider--Patient satisfaction--Perceived servicescape--Service credibility--FMS
658.382 / TAN
Impact of perceived servicescape on patient satisfaction through mediating role of service credibility and moderating role of received word of mouth in rehabilitation - Islamabad (unpublished) 2022 - vi, 72 p. : ill. ; 30 cm. +CD
Submitted in partial fulfillment of the requirement for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences Includes bibliographical references and appendix Thesis Supervisor: Dr. Zeeshan Ghafoor
Thesis (MS)--Riphah International University, 2022
English
Healthcare management--Healthcare service provider--Patient satisfaction--Perceived servicescape--Service credibility--FMS
658.382 / TAN