Impact of waiting time on patient satisfaction, the mediating role of patient stress and moderating role of communication quality
Noor ul Ain Javeed (62627)
Impact of waiting time on patient satisfaction, the mediating role of patient stress and moderating role of communication quality - Islamabad (unpublished) 2026 - ix, 71 p. : ill. ; 30 cm. +CD
Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences. Includes bibliographical references and appendix Thesis supervisor: Muhammad Saif ul Islam
Thesis (MS)--Riphah International University, 2026
English
Healthcare management--Communication quality--Patient satisfaction--Hospital services--Patient stress--FMS
658.382 / NOO
Impact of waiting time on patient satisfaction, the mediating role of patient stress and moderating role of communication quality - Islamabad (unpublished) 2026 - ix, 71 p. : ill. ; 30 cm. +CD
Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences. Includes bibliographical references and appendix Thesis supervisor: Muhammad Saif ul Islam
Thesis (MS)--Riphah International University, 2026
English
Healthcare management--Communication quality--Patient satisfaction--Hospital services--Patient stress--FMS
658.382 / NOO