Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities
Evenson, Renee
Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities - New York AMACOM 2014 - ix, 225 p. : ill. ; 23.5 cm
Includes index.
9780814432983 (pbk) 0814432980 (pbk)
Management sciences
Personal management--Communicating challenging--Phrases challenging--Problem employee--Conflict resolution--Powerful phrases--RSBM
650.13014 / EVE
Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities - New York AMACOM 2014 - ix, 225 p. : ill. ; 23.5 cm
Includes index.
9780814432983 (pbk) 0814432980 (pbk)
Management sciences
Personal management--Communicating challenging--Phrases challenging--Problem employee--Conflict resolution--Powerful phrases--RSBM
650.13014 / EVE