Hotel management and operations
Michael J. O'Fallon (editor) Denney G. Rutherford
Hotel management and operations - New Jersey John Wiley & Sons, Inc. 2011 - xviii, 494 p. : ill. ; 23.8 cm.
Includes bibliographical references and index.
9780470177143 (pbk)
Hospitality management
Hospitality industry--Tourism management--Hospitality leadership--Hotel management--Customer service--Hotel operations--RIHCA
647.94068 / HOT
Hotel management and operations - New Jersey John Wiley & Sons, Inc. 2011 - xviii, 494 p. : ill. ; 23.8 cm.
Includes bibliographical references and index.
9780470177143 (pbk)
Hospitality management
Hospitality industry--Tourism management--Hospitality leadership--Hotel management--Customer service--Hotel operations--RIHCA
647.94068 / HOT