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Hospitality management and digital transformation : balancing efficiency, agility and guest experience in the era of disruption

Richard Busulwa Nina Evans Aaron Oh Moon Knag

Hospitality management and digital transformation : balancing efficiency, agility and guest experience in the era of disruption - New York Routledge 2021 - xviii, 241 p. : ill. ; 24.6 cm.

Includes index

ISBN: 9780367343521 (pbk)

Subjects--Topical Terms:
Hospitality management
Digital technology--Technology advancements--Business transformation--Information system--Leisure managers--Digital business--RSBM--GLB-LHR

Dewey Class. No.: 647.94 / HOS

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