Total quality management (Record no. 20918)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00608nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788131732274 (pbk) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| Author Mark | BES |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Authorship | Besterfield, Dale H. |
| -- | Carol Besterfield-Michna |
| -- | Glen H. Besterfield |
| -- | Mary Besterfield-Sacre |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | India |
| Name of publisher | Pearson Education |
| Date of publication | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi, 558 p. |
| Illustrations | : ill. |
| Dimensions | ; 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Include appendix and index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | total quality management |
| -- | Quality control |
| Keywords | Customer satisfaction |
| -- | Employee involvement |
| -- | Information technology |
| -- | Leadership |
| -- | Benchmarking |
| -- | FMS |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Faisalabad Campus | Faisalabad Campus | Purchased: | 690.00 | 658.562 BES | 40701 | 6 | Books | ||||
| Faisalabad Campus | Faisalabad Campus | Purchased: | 690.00 | 658.562 BES | 40690 | 8 | Books | ||||
| Faisalabad Campus | Faisalabad Campus | Purchased: | 658.562 BES | 40676 | 1 | Books | |||||
| NOT for LOAN | Faisalabad Campus | Faisalabad Campus | Purchased: | 658.562 BES | 40677 | 2 | Books | ||||
| Faisalabad Campus | Faisalabad Campus | Purchased: | 658.562 BES | 40678 | 3 | Books | |||||
| Faisalabad Campus | Faisalabad Campus | Purchased: | 658.562 BES | 40679 | 4 | Books | |||||
| Faisalabad Campus | Faisalabad Campus | Purchased: | 658.562 BES | 40680 | 5 | Books | |||||
| Faisalabad Campus | Faisalabad Campus | Purchased: | 690.00 | 658.562 BES | 40702 | 7 | Books | ||||
| Faisalabad Campus | Faisalabad Campus | Allied book company | 658.562 BES | 48693 | 9 | Books |