Pay Attention (Record no. 61655)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00585nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780470563557 (hb) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Author Mark | THO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Authorship | Thomas, Ann |
| -- | Jill Applegate |
| 245 ## - TITLE STATEMENT | |
| Title | Pay Attention |
| Sub Title | : how to listen, respond, and profit from customer feedback |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | USA |
| Name of publisher | John Wiley & Sons |
| Date of publication | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv , 205 p. |
| Illustrations | : ill . |
| Dimensions | : 23.8 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes notes & index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Management sciences |
| -- | Customer services |
| Keywords | Customer reviews |
| -- | Customer stories |
| -- | Learning tools |
| -- | Listening posts |
| -- | RSBM |
| -- | GLB-LHR |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| GULBERG III Lahore | GULBERG III Lahore | 658.562 ANN | 119084 | 1 | Books |