Winning at customer services and call centre job interviews (Record no. 63549)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00638nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780955262944 (pbk) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 650.144 |
| Author Mark | LEW |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Authorship | Lewis, Annette |
| -- | Joe McDermott |
| 245 ## - TITLE STATEMENT | |
| Title | Winning at customer services and call centre job interviews |
| Sub Title | : including answers to the interview questions |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | London |
| Name of publisher | Anson Reed Limited |
| Date of publication | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 218 p. |
| Illustrations | : ill. |
| Dimensions | ; 23.2 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes appendix. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Management sciences |
| -- | Job interviews |
| Keywords | Employment interviewing |
| -- | Communication skills |
| -- | Career development |
| -- | Customer service |
| -- | Interview skills |
| -- | Job search |
| -- | RSBM |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Source of acquisition | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| GULBERG III Lahore | GULBERG III Lahore | Gift | 650.144 LEW | 122992 | 1 | Books |