Impact of outcome quality, interaction quality and peer to peer quality on customer's satisfaction - loyalty in hospital services: moderating role of familiarity and competitive choices
Material type:
TextPublication details: Islamabad (unpublished) 2014Description: xii, 85 p. : ill. ; 30 cm. +CDSubject(s): DDC classification: - 658.812 AFA
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Thesis
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Main Campus | 658.812 AFA (Browse shelf(Opens below)) | 1 | NOT for LOAN | 23362 |
Includes bibliographical references
MS thesis (Marketing) Riphah school of Leadership (RSL)
Faculty of Management Sciences (FMS)
English
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