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Services management integrating customer focus across the firm

By: Material type: TextTextPublication details: New York McGraw-Hill 2008Description: xxiii, 623 p. : ill. ; 24.5 cmISBN:
  • 9780077107956 (pbk)
  • 0077107950 (pbk)
Subject(s): DDC classification:
  • 658.8 WIL
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Item type Current library Call number Copy number Status Date due Barcode
Books Books Faisalabad Campus 658.8 WIL (Browse shelf(Opens below)) 1 Available 75107

Includes index

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