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A complaint is a gift : using customer feedback as a strategic tool
Material type:
TextPublication details: USA Berrett-Koehler Publishers 1996Description: x, 222 p. : ill. ; 23 cmISBN: - 9781881052814 (pbk)
- 658.812 BAR
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
GULBERG III Lahore | 658.812 BAR (Browse shelf(Opens below)) | 1 | Available | 119920 |
Includes notes, index and about the authors
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