TY - BOOK AU - Chew, Eng K. TI - Knowledge driven service innovation and management: IT strategies for business alignment and value creation SN - 9781466625129 (hb) U1 - 658.4 PY - 2013/// CY - USA PB - Business Science Reference KW - Information technology -- Management KW - Knowledge management KW - Service oriented KW - Strategic resources KW - Strategy systems KW - Business intelligence KW - FMS KW - FC N1 - Includes bibliographical references and index ER -