00530cam a2200145 i 4500 9781118138618(hb) 004.0684 MOE Moeller, Robert R. Executive's guide to IT governance improving systems processes with service management, COBIT, and ITIL New Jersey John wiley & Sons.inc 2013 xvi, 395 p. : ill. ; 27 cm. Includes index. Information technology Electronic data processing departments Auditing management BK 0 0 0 0 EVC EVC 2013-09-03 Purchased: Amazon. Com 4857.26 0 004.0684 MOE 8383 2019-03-26 00:00:00 1 2019-02-21 BK 10315 10315