00675cam a2200157 i 4500020002200000082001800022100002300040245011000063260004400173300003400217500002000251650008900271942000700360952013300367999001700500  a9781118138618(hb)00a004.0684bMOE1 aMoeller, Robert R.10aExecutive's guide to IT governancebimproving systems processes with service management, COBIT, and ITIL   aNew JerseybJohn wiley & Sons.incc2013  axvi, 395 p.b: ill.c; 27 cm.  aIncludes index. 0aInformation technologyvElectronic data processing departmentsvAuditingvmanagement  cBK  00104070aEVCbEVCd2013-09-03ePurchased: Amazon. Comg4857.26l0o004.0684 MOEp8383r2019-03-26 00:00:00t1w2019-02-21yBK  c10315d10315