TY  - BOOK
AU  - Bhasin, Jaspreet kaur
TI  - Customer relationship management
SN  - 9789350044544  (pbk)
U1  - 658.812 
PY  - 2012///
CY  - New Delhi
PB  - Dreamtech
KW  - Data processing
KW  - Management
KW  - Marketing channels
KW  - Marketing
KW  - Customer
KW  - RIPS
N1  - includes index.
ER  -