TY  - BOOK
AU  - Juran,J.M.
TI  - Juran on quality by design : the new steps for planning quality into goods and services 
SN  - 0029166837 (hb)
U1  - 658.5 
PY  - 1992///
CY  - New York 
PB  - Free Press 
KW  - Production management-Quality control
KW  - Quality control
KW  - Strategic quality planning
KW  - Provide measurement
KW  - Identify customers
KW  - Quality planning
KW  - IIMC
ER  -