TY - BOOK AU - Kotler, Philip TI - Marketing management SN - 9780132102926 (pbk) U1 - 658.8 PY - 2012/// CY - New Jersey PB - Prentice-Hall KW - Marketing management KW - Marketing strategies KW - Decision making KW - Marketing research KW - Database marketing KW - Consumer behavior KW - Market segmentation KW - Managing services KW - FMS N1 - Includes bibliographical references and index ER -