00582nam a22001217a 4500020002400000082001600024100003700040245005500077260004400132300003400176500005100210650019900261  a9788120332799 (pbk)  a303.69bROU  aRout, Eirene LeelaaNelson Omiko  aCorporate conflict managementbconcepts and skills  aNew DelhibPrentice Hall of Indiac2007  axii, 280 p.b: ill.c; 22 cm.  aIncludes bibliographical references and index.  aConflict managementaKey performance managementvNegotiationsvManaging interpersonal conflictvManagerial dispute resolutionvManaging team vOrganizational conflictvEffective methodologyvFMS