TY - BOOK AU - Silverman, Jonathan TI - Skills for communicating with patients SN - 1857756401(pbk) U1 - 302.202461 PY - 2005/// CY - United Kingdom PB - Radcliffe KW - Pharmacists KW - Pharmacist and patient KW - Communication in pharmacy KW - Communication skills KW - Medical history KW - Social diversity KW - Telephone interview KW - IIMC KW - RIMS N1 - Including index ER -