TY  - BOOK
AU  - Parmenter,David
TI  - Key performance indicators: developing, implementing, and using winning KPIs
SN  - 9780470545157 (hb)
U1  - 658.4013 
PY  - 2010///
CY  - New Jersy
PB  - John Wiley & Sons
KW  - Performance technology
KW  - Organizational effectiveness
KW  - Performance standards
KW  - Performance indicators
KW  - Management
KW  - Organizational winnings
KW  - Critical success
KW  - Brainstorming performance
KW  - FC
N1  - Includes index; Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons
ER  -