TY  - BOOK
AU  - Gerson,Sharon J.
TI  - Technical communication: process and product
SN  - 9789332518599 (pbk)
U1  - 808.0666 
PY  - 2014///
CY  - New Delhi
PB  - Dorling Kindersley Pvt. Ltd.
KW  - English language
KW  - Technical communication
KW  - Audience recongnition
KW  - Technical writing
KW  - Informal reports
KW  - Social media
KW  - FSSH
KW  - DELL
N1  - Includes bibliographical reference and  index
ER  -