00479nam a22001217a 4500020002000000082001500020100006000035245005900095260002600154300003300180500002000213650012400233  a0256035342 (hb)  a651.7bWIL  aWilkinson, C. W.aDorothy C. WilkinsonaGretchen N. Vik  aCommunicating through writing and speaking in business  aIllinoisbIrwinc1986  axi, 683 p.c; 23 cm.b: ill.  aIncludes index.  aBusiness communicationvCommercial correspondencevEffectiveness planning vBusiness writingvListeningvSpeakingvFEAS