00645nam a22001577a 4500 0 0 0 0 GGL GGL 2015-11-25 Purchased:Allied Book Company 680.00 7 3 658.4013 TOT 24199 2026-01-20 00:00:00 2026-01-02 1 BK 0 0 0 0 IMC IMC 2017-07-08 Purchased: Multi-line Books 1043.00 6 2 658.4013 TOT 35045 2024-05-20 00:00:00 2024-01-20 3 2019-02-21 BK 0 0 0 0 IMC IMC 2017-07-06 Purchased: Multi-line Books 1043.00 12 3 658.4013 TOT 35029 2024-06-24 00:00:00 2024-05-21 2 2019-02-21 BK 0 0 0 0 IMC IMC 2017-07-08 Purchased: Multi-line Books 1043.00 7 3 658.4013 TOT 35046 2024-04-24 00:00:00 2024-03-08 4 2019-02-21 BK 0 0 0 0 GGL GGL 2019-11-06 Purchased: Pak Book Corporation 1442.73 2 658.4013 TOT 59248 2026-02-01 00:00:00 2026-01-18 6 BK 0 0 0 0 fsd fsd 2021-08-29 Riphah international university 0 658.4013 TOT 75540 2021-08-29 00:00:00 9 2021-08-29 BK 14141 14141 9789332534452 (pbk) 658.4013 TOT Dale H. Besterfield Carol Besterfield-Michna Mary H. Besterfield... [et al.] Total quality management Noida Pearson Education Ltd. 2017 xxi, 595 p. : ill. ; 23 cm. Includes appendix, bibliographical references and Index. Total quality management Performance measures Employee involvement Information technology Customer satisfaction Management system Leadership RSBM FMS BK