TY - BOOK AU - Schiffman, Leon G. TI - Consumer behavior SN - 9789332537644 (pbk) U1 - 658.8342 PY - 2015/// CY - New Delhi PB - Pearson KW - Management KW - Behavior management KW - Consumer behaviour KW - Decision making KW - Customer research KW - Consumer motivation KW - Social media KW - Brands KW - Marketing KW - FMS KW - RSBM N1 - Includes glossary and index ER -