Moore, Christopher W.
The mediation process: practical strategies for resolving conflict
- 2014 Jossey-Bass Francisco
- xvi, 686 p. : ill. ; 23cm.
includes index.
9781118419748 (pbk) 9781118421529 (pbk)
Mediation
Conflict management--Conflict analysis--productive mediation--Multiparty mediation--Mediation services--Information --NCUK
303.69 / MOO