00520nam a22001337a 4500020002400000020002400024082001600048100002600064245007200090260003300162300003300195500002000228650013800248  a9781118419748 (pbk)  a9781118421529 (pbk)  a303.69bMOO  aMoore, Christopher W.  aThe mediation process:bpractical strategies for resolving conflict  bJossey-BasscFranciscoa2014  axvi, 686 p.b: ill.c; 23cm.  aincludes index.  aMediationaConflict managementvConflict analysisvproductive mediationvMultiparty mediationvMediation servicesvInformation vNCUK