TY  - BOOK
AU  - Moore, Christopher W.
TI  - The mediation process: practical strategies for resolving conflict
SN  - 9781118419748 (pbk)
U1  - 303.69 
PY  - 0000///Francisco
CY  - 2014
PB  - Jossey-Bass
KW  - Mediation
KW  - Conflict management
KW  - Conflict analysis
KW  - productive mediation
KW  - Multiparty mediation
KW  - Mediation services
KW  - Information
KW  - NCUK
N1  - includes index
ER  -