Shafaat Ahmad Mir (3592) <br/><br/>
Impact of customer relationship management (CRM) on organization performance  moderating role of technological turbulence, an evidence from services sector of Pakistan  

 - Islamabad  Riphah International University (unpublished)  2015 
 - xiii, 75 p.  : ill.  ; 29 cm. 
<br/><br/> Includes bibliographical references 
<br/><br/>Riphah School of Leadership (RSL)<br/>Faculty of Management Sciences (FMS) Thesis supervisor: Mubashir Hassan Zia  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management-Customer relationship--Organizational performance--Customer relationship--Technology turbulence --Moderating relationship--Organizational management --CRM--FMS
<br/><br/><label>Dewey Class. No.: </label>658.812  / SHA