00885nam a22001697a 4500 0 0 0 1 RIU RIU 2016-03-24 Thesis 0 658.812 SHA 0145 2016-03-24 00:00:00 1 2019-02-21 TH 14881 14881 Riphah International University 658.812 SHA Shafaat Ahmad Mir (3592) Impact of customer relationship management (CRM) on organization performance moderating role of technological turbulence, an evidence from services sector of Pakistan Islamabad Riphah International University (unpublished) 2015 xiii, 75 p. : ill. ; 29 cm. Includes bibliographical references Riphah School of Leadership (RSL) Faculty of Management Sciences (FMS) Thesis supervisor: Mubashir Hassan Zia Management-Customer relationship Organizational performance Customer relationship Technology turbulence Moderating relationship Organizational management CRM FMS TH