01003nam a22001817a 4500952010700000999001700107040003600124082001700160100002900177245017300206260006700379300003400446500004000480502007500520502004400595650017500639942000700814 00104071aRIUbRIUd2016-03-24eThesisl0o658.812 SHAp0145r2016-03-24 00:00:00t1w2019-02-21yTH c14881d14881 cRiphah International University a658.812bSHA aShafaat Ahmad Mir (3592) aImpact of customer relationship management (CRM) on organization performancebmoderating role of technological turbulence, an evidence from services sector of Pakistan  aIslamabadbRiphah International University (unpublished)c2015 axiii, 75 p.b: ill.c; 29 cm. aIncludes bibliographical references aRiphah School of Leadership (RSL) Faculty of Management Sciences (FMS) aThesis supervisor: Mubashir Hassan Zia  aManagement-Customer relationshipvOrganizational performancevCustomer relationshipvTechnology turbulence vModerating relationshipvOrganizational management vCRMvFMS cTH