<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" version="3.1" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-1.xsd">
  <titleInfo>
    <title>Effect of customer relationship management adoption on organizational performance</title>
    <subTitle> moderating role of technological turbulence</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Shahid Iqbal (9632)</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">Islamabad</placeTerm>
    </place>
    <publisher>(unpublished)</publisher>
    <dateIssued>2014</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>74 p. : ill. ; 29 cm. +CD</extent>
  </physicalDescription>
  <note>Submitted in fulfillment of the requirements for the degree of Master of Sciences to the Faculty of Management Sciences</note>
  <note>Thesis supervisor: Mr. Mubashar Hassan Zia</note>
  <note>Includes bibliographical references</note>
  <note>Thesis (MS)--Riphah International University</note>
  <subject>
    <topic>Organizational management</topic>
    <topic>Customer relationship</topic>
    <topic>Organizational performance</topic>
    <topic>Technological turbulence</topic>
    <topic>Customer demand</topic>
    <topic>FMS</topic>
  </subject>
  <classification authority="ddc">658.514 SHA</classification>
  <recordInfo>
    <recordContentSource authority="marcorg"/>
  </recordInfo>
</mods>
