TY - BOOK AU - Shahid Iqbal (9632) TI - Effect of customer relationship management adoption on organizational performance: moderating role of technological turbulence U1 - 658.514 PY - 2014/// CY - Islamabad PB - (unpublished) KW - Organizational management KW - Customer relationship KW - Organizational performance KW - Technological turbulence KW - Customer demand KW - FMS N1 - Submitted in fulfillment of the requirements for the degree of Master of Sciences to the Faculty of Management Sciences; Thesis supervisor: Mr. Mubashar Hassan Zia; Includes bibliographical references; Thesis (MS)--Riphah International University ER -