00536cam a2200145 i 4500 0 0 0 0 RIU RIU 2016-05-31 Purchased: Progressive 9355.00 0 302.2 COO 25373 2016-05-31 00:00:00 1 BK 0 0 0 0 RIU RIU 2016-07-16 Purchased: Amazon 9355.00 2 1 302.2 COO 25456 2024-08-13 00:00:00 2024-04-03 2 BK 15493 15493 9781452261362 (pbk) 302.2 COO Coombs, W. Timothy. Ongoing crisis communication planning, managing, and responding London SAGE Publications 2015 xiii, 239 p. ; 24 cm. : ill. Communication management. Crisis management. Proactive management Social media Public relations Crisis response Postcrisis concerns RIMS BK