TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Ongoing crisis communication : planning, managing, and responding 
SN  - 9781452261362 (pbk)
U1  - 302.2 
PY  - 2015///
CY  - London
PB  - SAGE Publications
KW  - Communication management
KW  - Crisis management
KW  - Proactive management
KW  - Social media
KW  - Public relations
KW  - Crisis response
KW  - Postcrisis concerns
KW  - RIMS
ER  -