Fearn-Banks, Kathleen.
Crisis communications a casebook approach
- New York Routledge 2011
- xi, 383 p. : ill. ; 24 cm.
9780415880589 (pbk) 0415880580 (pbk) 9780415880596 (pbk) 0415880599 (pbk)
Crisis management
Public relations
Advertising--Case studies--RIMS
302.2 / FEA