The design of sites patterns for creating winning web sites - Van Duyne, Douglas K. James A. Landay Jason I. Hong (Upper Saddle River, NJ Prentice Hall, 2007)
Keywords: Computer science -- Web sites -- Developing customer-centered sites -- Building trust and credibility -- Web design and patterns -- Principles and techniques -- Helping customers tasks -- Navigation framework -- Managing content -- Customers involving -- E-commerce -- Mobile web -- FC