00934nam a22001697a 4500040003600000082001700036100002800053245019000081260003500271300003800306500004000344502009800384546001200482650012000494952013300614999001700747 cRiphah International University a658.812bAFA aAfaq Ahmed Khan (10489) aImpact of outcome quality, interaction quality and peer to peer quality on customer's satisfaction - loyalty in hospital services: moderating role of familiarity and competitive choices aIslamabadb(unpublished)c2014 axii, 85 p.b: ill.c; 30 cm.e+CD aIncludes bibliographical references 6MS thesis (Marketing)aRiphah school of Leadership (RSL) Faculty of Management Sciences (FMS) aEnglish aManagement-HospitalsvInteraction-qualityvSatisfaction-customervOutcome-Qualityvloyalty-customervModeratorvFMS 00104071aRIUbRIUd2016-06-27eRiphah International Universityl0o658.812 AFAp23362r2016-06-27 00:00:00t1w2019-02-21yTH c15901d15901