@book{15949,
	author = {Inamullah Khan (10496)},
	title = {The impact of customer relationship management on the organizational performance of logistics service providers (LSPs) - A case from Pakistan},
	publisher = {(unpublished)},
	year = {2014},
	address = {Islamabad},
	note = {Submitted in fulfillment of the requirements for the degree of Masters of philosophy in Statistics to the Faculty of Basic Sciences and Humanities. }
}