Inamullah Khan (10496)

The impact of customer relationship management on the organizational performance of logistics service providers (LSPs) - A case from Pakistan - Islamabad (unpublished) 2014 - xiv, 77 p. : ill. 30 cm. +CD

Submitted in fulfillment of the requirements for the degree of Masters of philosophy in Statistics to the Faculty of Basic Sciences and Humanities. Includes bibliographical references Thesis supervisor: Dr. Abdul Qayyum

Thesis (M.Phil)--Riphah International University, 2014


English


Management--Organizational performance--Customer relationship--Service providers--Logistic service--FMS

658.812 / INA