00879nam a22001697a 4500040003600000082001700036100002700053245014600080260003500226300003600261500015300297500004000450500004000490502005900530546001200589650010800601 cRiphah International University a658.812bINA aInamullah Khan (10496) aThe impact of customer relationship management on the organizational performance of logistics service providers (LSPs) - A case from Pakistan aIslamabadb(unpublished)c2014 axiv, 77 p.b: ill.c30 cm.e+CD aSubmitted in fulfillment of the requirements for the degree of Masters of philosophy in Statistics to the Faculty of Basic Sciences and Humanities.  aIncludes bibliographical references aThesis supervisor: Dr. Abdul Qayyum aThesis (M.Phil)--Riphah International University, 2014 aEnglish aManagementvOrganizational performancevCustomer relationshipvService providersvLogistic servicevFMS