TY  - BOOK
AU  - Inamullah Khan (10496)
TI  - The impact of customer relationship management on the organizational performance of logistics service providers (LSPs) - A case from Pakistan
U1  - 658.812 
PY  - 2014///
CY  - Islamabad
PB  - (unpublished)
KW  - Management
KW  - Organizational performance
KW  - Customer relationship
KW  - Service providers
KW  - Logistic service
KW  - FMS
N1  - Submitted in fulfillment of the requirements for the degree of Masters of philosophy in Statistics to the Faculty of Basic Sciences and Humanities.; Includes bibliographical references; Thesis supervisor: Dr. Abdul Qayyum; Thesis (M.Phil)--Riphah International University, 2014
ER  -