@book{15968,
	author = {Liaqat, Asim Sohail  (MS-B1-008)},
	title = {Examining the role of emotional labor in determining turnover intention, study of customer services employees in telecommunication sector of Pakistan},
	publisher = {(unpublished)},
	year = {2013},
	address = {Islamabad},
	note = {Thesis supervisor: Dr. Sajid Bashir}
}